Chatsworth Products, Inc. - 700% Faster Queries
If you work in and around data centers, chances are
you have depended on Chatsworth Products, Inc. (CPI). CPI is a
leading manufacturer of equipment used to organize, store, and
secure data equipment. Supplying racks, cable management systems,
and related materials to the IT industry requires the complexities
of both a high technology industry and a full manufacturing
facility. Sun Microsystems, Lucent Technology, and Home Depot are
among their impressive list of customers.
Like many other enterprises, CPI lives or dies by
the quality of its business intelligence and enterprise resource
planning (ERP) systems. And like other business, the critical nature
of this application is the same thing that causes it to suffer from
severe performance bottlenecks.
The Challenge: Drastically Reduce SQL Server Query
Highly concentrated access to the ERP system during
short periods of time caused slow queries, database deadlocks, and
SQL lockups. This was resulting in frustrated end-users and database
integrity issues as multiple users experienced deadlocks. Wait times
for frequently run queries were around half a minute. CPI's IT
experts had tuned the database code and implemented infrastructural
changes to markedly improve performance, but hit a performance wall
when it came to their storage.
CPI contacted TMS to bring the ERP system's query
times down to a level acceptable to end users. Other solid state
disk vendors were also contacted and considered. After weighing the
options, CPI selected the TMS RamSan-320 solid state disk because of
its exceptional reliability, compatibility, and its unique
"Active Backup" functionality that constantly copies data
to internal backup disks. The RamSan-320 was connected to a Dell
storage area network (SAN). The RamSan integrated flawlessly
alongside Dell servers, switches, and SAN management software. The
most frequently accessed tables were placed on the RamSan solid
state disk, and application temp space was also routed to the
The Result: 700% Faster Queries and Improved
Jerry Guy, Sr. Database Administrator at CPI, was
immediately impressed with the performance gains in the application.
"One of our frequently run SQL queries returns all
manufacturing orders for a given location and work center,"
explains Guy. "Prior to installing the RamSan, that query
typically took 25 seconds. That same query now runs in 3 to 4
seconds! From 25 seconds to 3 seconds. Pretty good performance
According to Guy, this performance improvement has
had broad implications for the way CPI works on a day-to-day basis.
"The entire ERP system has experienced great leaps in response
times. This has not only thrilled the user community but has
drastically cut down on trouble calls due to database deadlocks and
the problems they can cause with database integrity."
In addition to the promised application
acceleration, the RamSan delivered on its reputation as a sleek and
sophisticated storage system. "From the user interface to the
implementation the RamSan-320 has seemed to be bulletproof. From the
positive performance I have experienced I will be upgrading to more
capacity as soon as I can shake loose some finances!"
The RamSan provided faster performance, a thrilled
end user community, and increased application stability to CPI.
Texas Memory Systems provides this testimonial, confident that many
other organizations could benefit in the same way from using The
World's Fastest Storage®.
Contact email@example.com or request a price quote online.