Contact Us  |  Ask for Pricing  |  Partners

The World's Fastest Storage®
 

superSSD > Products > RamSan-220

RamSan-220 Details

RamSan-220 highlights:
  • Over 200,000 random I/Os per second.

  • Over 450 MB/second of random sustainable data bandwidth.

  • Full array of hardware redundancy to ensure availability.

  • Scalable - A single 2U chassis upgrades to 32 GB of RAM storage and up to 4 FC ports. Multiple units can be added to provide any needed capacity or performance requirement.

  • Interoperable - The RamSan is "just another disk" to the network, meaning it can be implemented in any way a conventional Fibre Channel disk can.

Accelerate OLTP, batch processing and other intense applications with the RamSan-220 solid state disk (SSD) from Texas Memory Systems.  Placing hot data on a RamSan allows maximum return on existing critical applications and hardware.

To order, please contact Texas Memory Systems Sales.


The World's
Fastest Storage®

 Product Highlights  Technical Specs  Support & Warranty

BRONZE WARRANTY
Equipment purchased from Texas Memory Systems, Inc. (TMS) is warranted for 1 year from the date of shipment. The warranty includes return-to-factory service for equipment that does not meet its published specification during normal operation. Damage due to external causes including, but not limited to abuse, misuse, electrical power problems or any usage not in accordance with specifications and instructions automatically voids the warranty. TMS ACCEPTS NO RESPONSIBILITY FOR ANY EXPENSES OR DAMAGES INCLUDING LOST REVENUE INCURRED DIRECTLY OR INDIRECTLY AS A RESULT OF DEFECTIVE TMS EQUIPMENT, OR FOR ANY EXPENSES INCURRED DIRECTLY OR INDIRECTLY WHILE THE EQUIPMENT IS BEING REPAIRED AT THE TMS FACTORY.

Return to Factory
During the period that the equipment is covered by warranty, defective equipment can be returned to the factory for repair or replacement. The customer is responsible for shipping the equipment back to the factory, together with a detailed description of the nature of the problem and the tests used to determine the failure. TMS will take all reasonable steps to repair or, at the discretion of TMS, replace the faulty equipment within ten working days of receipt. The customer is responsible for shipping the repaired or replaced equipment back. In an emergency, special arrangements may be negotiated subject to the availability of TMS resources and components.

Telephone and Software Support
Telephone support is available for a period of five years after purchase, during normal TMS business hours. Firmware and software upgrades will be available at no cost.

Field Service
Subject to availability, TMS field service personnel will perform troubleshooting of equipment under warranty without charge for labor. For customers outside the Houston, Texas area, normal travel expenses for field service personnel will be charged, including air fares, hotel accommodation, per-diem meal allowance and other out-of-pocket expenses related to travel or attendance at the customer site.

Repairs/Returns
Prior to returning any product, TMS must first authorize and issue a Return Material Authorization (RMA) number. Any item returned without an RMA number is subject to refusal. Freight collect or COD returns will be refused. To receive an RMA number, contact TMS. When contacting TMS Customer Service please have the TMS part number, the serial number and a detailed description of the problem. All returned goods must be shipped freight prepaid in the original boxes and packing materials, with the TMS RMA number prominently displayed on the outside of each shipping container. Once the RMA has been issued, the items must be returned to TMS within thirty (30) days, or else the RMA will be cancelled.

SILVER WARRANTY - Advanced Parts Replacement
Texas Memory Systems Silver Warranty may be purchased which provides all of the features of the Bronze plan. In addition, for one to three years (customer option), TMS will ship a new replacement part to the install site for delivery the next business day if, in the judgment of TMS, an issue as described by the customer is the result of a defective part. TMS must be notified by 2:00 p.m. CST in order to guarantee next day shipping. The customer is responsible for shipping the defective part back to the factory no later than ten days after receipt of the replacement hardware. If TMS has not received the defective hardware after this time, the customer will be charged the full price of the replacement hardware. The customer is responsible for shipping costs. Silver warranty option must be purchased at time of equipment purchase, and does not extend the basic warranty by default.

GOLD WARRANTY - On-site Repair - Business Hours
Texas Memory Systems Gold Warranty may be purchased which provides all of the features of the Silver and Bronze plans. Additionally, in the event of a hardware failure, customer should call a special 800 number for 24/7 technical support 365 days a year to receive technical assistance from Texas Memory Systems technical support staff. Gold Warranty also provides, when necessary, on-site service at the customer location Monday through Friday between the customer location hours of 9:00 a.m. and 5:00 p.m. On-site service is only applicable to non-user replaceable components; on-site service does not cover software related issues. Customer must purchase a spares kit for items that will be maintained under the Gold Warranty.

PLATINUM WARRANTY - On-site Repair - 24/7
Texas Memory Systems Platinum Warranty may be purchased for the United States and most Western European countries* which includes all of the coverage in the Silver and Bronze plans plus the added protection of on-site four (4) hour response, when necessary, at the customer location seven (7) days a week. As with the Gold Warranty, customer is provided a special 800 number for 24/7 technical support 365 days a year. In the event of a failure, customer should call to receive immediate technical assistance from Texas Memory Systems technical support line. On-site service is only applicable to non-user replaceable components; on-site service does not cover software related issues. Customer must purchase a spares kit for items that will be maintained under the Platinum Warranty.

* Please contact TMS for details on coverage areas.

OUTSIDE OF WARRANTY
Faulty equipment may be returned to the factory for repair up to five years after purchase with appropriate RMA. The customer is responsible for shipping the equipment back to the factory, together with a detailed description of the nature of the problem and the tests used to determine the failure. TMS will take all reasonable steps to repair or, at the discretion of TMS, replace the faulty equipment within thirty working days of receipt. Customer will be charged current list prices for replacement components. The customer is responsible for shipping the repaired or replaced equipment back. In an emergency, special arrangements may be negotiated subject to the availability of TMS resources and components. Subject to availability, TMS field service personnel will perform troubleshooting of equipment. For customers outside the Houston, Texas area, daily rates and normal travel expenses for field service personnel will be charged, including air fares, hotel accommodation, per-diem meal allowance and other out-of-pocket expenses related to travel or attendance at the customer site.


RamSan-220 Resources
Overview
Datasheet

Free White Papers

Hot File Detection 
Software

Fibre Channel Host Bus Adaptor (HBA) Qualification Matrix

Interactive Demonstration of Java-enabled Monitor

Learn more about
Solid State Disks (SSD)
RamSan Product Line
Applications and Solutions
Pricing
Warranty and Support


Texas Memory Systems Sales - Call (713) 266-3200

Sign up for the RamSan Mailing List

Home  |  Company  |  Products  |  Support  |  Resources  |  Partners
 Contact Us  |  Legal  |   Library  |  Press  |  Success Stories  |  Privacy Policy

Copyright © 2006 Texas Memory Systems. All Rights Reserved.