Texas Memory Systems - Customer Infrastructure Form

SUPPORT OVERVIEW

PERFORMANCE ANALYSIS

DOWNLOAD CENTER

WARRANTY

INFRASTRUCTURE FORM

" If it hadn't been completely reliable it would not have worked in this environment. Tech support even helped us configure our Fibre Channel switch." Peter Moran, President of IC Source

Customer Infrastructure Form

Thank you for taking the time to complete this form.

Texas Memory Systems uses this information internally to get a holistic view of your performance issues and environment.
We value your privacy and will not share this information with any outside party.

Company name:

Contact name:

Contact telephone number:

Contact email:

Shipping address for delivery, if applicable:


TMS sales rep:


1. Testing Information:

				a. Testing objective (What test results are required to justify the RamSan internally?):

				b. Please describe the measurements that you plan to take (response time, batch time, query time, etc.):

				c. Do your test and production environments have the capability to obtain your objective?:


2. Technical specifications of the server(s) that will access the RamSan:

				a. Server/brand model:

				b. Operating systems and patches:

				c. Number of processors and speed:

				d. Number of PCI buses and speed:


3. FC Topology
				*(Not applicable for the RamSan-20)*

				a. HBA and driver version:

				b. If switched fabric, please list switch vendor(s):

				c. If physical point-to-point, which protocol:

				d. How many Fibre Channel connections?:

				e. Which type of interconnects and cables will you use?:

				f. Are you implementing multi-pathing? If so, please describe method:

				g. Are you using host clustering software? If so, please describe method:

				h. Please list other Fibre Channel devices you are currently working with:


4: Please describe your LUN configuration:



5: Please describe your application:



6: Please list your I/O wait time and CPU utilization: